30-Day Return Policy — cormiv.com

We offer worldwide shipping and returns. You have 30 calendar days from the date you receive your order to request a return, regardless of the country from which you purchased.

For a return to be accepted, the item must be unused, in its original packaging, and in the same condition in which you received it, together with the receipt or proof of purchase.

To initiate a return, please contact us at pawlock426@gmail.com, providing your order number and shipping country. We will confirm the next steps based on your specific case.

For returns due to a change of mind, the customer is responsible for the return shipping costs. In the case of a defective, damaged, or incorrect item, we will cover the cost and find the quickest solution for you, including a refund or replacement without requiring the physical return of the item where appropriate.

Damaged or Incorrect Items

Please inspect your order upon receipt. If the item arrives defective, damaged, or is different from the item you ordered, please contact us immediately at pawlock426@gmail.com so we can resolve the issue at no additional cost to you, regardless of your country of residence.

Statutory Right of Withdrawal (European Union Customers)

If you reside in the European Union, in addition to cormiv.com's general return policy, you have the statutory right to withdraw from your purchase within 14 calendar days from the date you receive the product, without having to provide a reason, in accordance with European consumer protection legislation. This right is independent of our 30-day commercial return policy.

Refunds

Once your return has been approved, we will process the refund using the original payment method within a maximum of 14 calendar days. Your bank or payment provider may take a few additional days to reflect the refund in your account, and this timeframe may vary slightly depending on the country and payment method used.